Las night this McDonalds left us with a warm feeling after visiting 🥰 if I’m not mistaken, thankful to an employee called Laura (I’m sorry if I heard it wrong 👀 but definitely something starting on L) . She served us in English, made sure to be in each window for us and was super amazingly sweet! Thank you again! 😍🥰
P. S. The food was great too!
The McDonald's in Coutras offers a satisfactory experience overall. The service is quick and efficient, and the food is typically good. However, the ambiance could be improved to provide a more enjoyable experience.
Very disappointed with the managers who speak really badly to the young people who give everything. Very disrespectful enough to make the staff cry, what a shame.
My Mac pankaces was filled with 4 scoops clearly. And we dared to leave the McDonald's while the little ones were having fun and it wasn't time to close.
I love people who complain!! We are lucky to have a McDonald’s in Coutras! What's the point ? Close it? Personally, I don't want to rush to Libourne just for McDonald's. Especially since the one in Coutras is very good! The staff are warm and welcoming. If there is an error, we report it and the staff will do their best to put things right. The error is human. I have nothing to say and I sincerely thank all the employees for their welcome and their kindness. That's the most important thing in the end ;)
In addition to the rising price and the decreasing portions both in the diameter of the burgers and in their toppings, there are often omissions or missing products that are not reported.
In itself the burgers are not bad but for the price, the quality is starting to be quite fair. The fact remains that the staff is very pleasant and smiling. Watch out for the competition though...