ETIENNE Coffee & Shop Villeurbanne Gratte-Ciel, France sur Villeurbanne

10/03/2024: I was enormously disappointed by the change of owner because since the reception was deplorable we waited an hour before being served. We arrived at 9:30 p.m. and we were served at 10:30 p.m. (of course we had not reserved but that's not the case). never posed a problem to MR MERABET who knew how to manage the surplus of customers) because the waitress had forgotten to start our order and she added a coke to us even though I had clearly specified that I was only drinking water and the chef's menu is ordered then when it's time to pay she asks to pay by the dish even though I had made it clear that I wanted the chef's formula and makes me appear like a liar I think she quickly forgets who the customer is, but she doesn't stop there and goes to see the cook to pretend that I don't want to pay and it denigrates me with a look of shameful disdain while at the time of Mr. MERABET his daughter Lydia gave me always well advised and welcomed with a smile but fortunately the cook is always the same because the only positive point is that I ate well to escape the welcome is deplorable!

10/03/2024: Very nice surprise! Transferred from Six to Brotteaux despite a reservation, this very good restaurant welcomed us late in a very professional manner. A top waitress and succulent and affordable dishes. To do again!